If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.
You already know Dokkio is an AI-powered assistant to organize & manage your digital files & messages. Very soon, Dokkio will support Outlook as well as One Drive. Check it out today!

Who To Ask

Page history last edited by Lisa 12 years, 7 months ago

My ESC

There are many resources and people available to help you, but it can be confusing to know who you should talk to or what resources you should access. We've tried to simplify the list of "WHO TO ASK" and "WHAT TO LOOK AT" on this page.

The first and most comprehensive resource is your MyESC homepage. It is your one-stop online a

WHO TO CONTACT FOR SPECIAL QUESTIONS @ THE NORTHEAST CENTER

To contact any of the Northeast Center personnel listed below, please call (518) 783-6203 or e-mail them using the following format: firstname.lastname@esc.edu (include any punctuation in the name as part of the e-mail address). For all others not located at the Northeast Center, see the provided contact information.

Area	Topic	Who to Contact
*Academic* *Progress*	Learning Contract Outcomes	Primary Mentor Instructor Coordinator of Student Services
*Academic* *Progress*	Satisfactory Academic Progress (SAP)	Coordinator of Student Services
*Academic* *Support*	Individualized and workshop assistance in maximizing students’ academic success. (Includes developing effective strategies in Reading, Writing, Critical Thinking, Time Management, Learning and Studying).	Director of Academic Support
	Online Content Tutoring - SMARTHINKING (Math, Science, Writing, Accounting, Economics)	Director of Academic Support
	Learning Coaches	Director of Academic Support
Current Enrollment	Learning Contract Content	Primary Mentor Instructor
	Contract Evaluation Content	Primary Mentor Instructor Dean
	Obtaining Copies of Learning Contracts and Evaluations	For Latham & Plaza Documents Secretary in Latham For All Other Northeast Center Units Secretary, Johnstown Unit Secretary, Plattsburgh Unit Secretary, Queensbury Unit Secretary, Saratoga Unit Secretary, Schenectady Unit
	Center for Distance Learning (CDL)	1-800-847-3000 ext 2300 or send an e-mail to cdlstudent@esc.edu
Degree Planning/ Assessment/ Portfolio	Educational Planning	Primary Mentor
	Assessment of Prior Learning (Includes individualized college level learning, exams for credit, certificates, military training, etc.)	Primary Mentor Assessment Specialist
	Portfolio Status	Primary Mentor Director of Academic Review
	Portfolio Workshops	Assessment Specialist
	Rationale Essay	Primary Mentor Director of Academic Support
	Graduation Status	Assessment Specialist Assessment Secretary
	Transcripts for Empire State College Degree Portfolio	Assessment Secretary
Financial Issues	Billing and Financial Aid	Financial Aid Office, FinancialAid@esc.edu or 1-800-847-3000 ext 2285 Office Manager
FORUM Management Program	Program Information	Coordinator of Outreach & Recruitment
FORUM Management Program	Residency Information	FORUM Secretary
Registration	Term Erollments	Primary Mentor
	Cross Registration	Primary Mentor
	Study Group Information	Receptionist/Secretary
	Technical Difficulties	Assistant to the Dean ESC Helpdesk, onlinehelp@esc.edu www.esc.edu/tech911 800 847-3000 ext 2420
Special Admissions/ Enrollment Issues	Re-enrollment after stopping out for no more than 3 years	Primary Mentor Coordinator of Student Services
	Reinstatement after Academic Dismissal	Coordinator of Student Services
	Readmission after stopping out for 3 or more years	Admissions Office,admissions@esc.edu 1-800-847-3000 ext 2285
	Withdrawal	Coordinator of Student Services Office Manager
Specialized Services	Student ID Cards	Receptionist/ Secretary
	Ordering Books	www.esc.edu/bookstore 1-800-847-3000, ext. 2365
	Library Resources	Librarian@esc.edu 1-800-847-3000 ext. 2222
	Computer Access & Technical Issues	LoginHelp@esc.edu 1-800-847-3000 ext. 2420
	Disabilities Services	Coordinator of Student Services Associate Dean (NEC Contacts for Disabilities Issues) Statewide Coordinator of Disabilities Services 1-800-847-3000 x2544 NYS Relay Service 1-800-421-1220
	Non-matriculated Students	Admissions Assistant Documents Secretary
	Alumni/Student Association	Coordinator of Student Services
	Northeast Center Calendar	Assistant to the Dean
	Empire State College Transcripts	Registrar’sOffice@esc.edu 1-800-847-2100 ext. 2285
Student Issues	Student Conduct	Coordinator of Student Services
Student Issues	Concerns About Tutors	Primary Mentor Coordinator of Student Services